Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the Healthive AI mobile application (“App”). By creating an account or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.
1. Who we are
The App is a consumer wellness and fitness product that combines health tracking,
activity tools, and AI-assisted insights under the brand
Healthive AI
(Android/iOS application ID: com.virtuoustechlogic.healthiveAI).
2. Eligibility
- You must be legally able to enter a binding agreement in your jurisdiction.
- You must provide accurate registration information and keep it updated.
- You are responsible for safeguarding your login credentials and device access.
3. Not medical advice
The App provides informational wellness and fitness features only. Content, metrics, AI answers, and recommendations are not medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare professional for medical concerns. Do not disregard professional care because of something you read or see in the App. If you think you may have a medical emergency, call local emergency services.
4. Your account & acceptable use
- Use the App only for lawful personal purposes.
- Do not attempt to reverse engineer, disrupt, scrape, or abuse the service, APIs, or other users.
- Do not upload unlawful, harmful, or infringing content.
- Do not misrepresent health data or use the App to harm yourself or others.
- We may suspend or terminate accounts that violate these Terms or create risk.
5. Health integrations
Optional integrations with Apple HealthKit and Google Health Connect require your permission. You control what you share via platform permissions. We are not responsible for the accuracy or availability of data provided by those platforms or your wearable/device manufacturers.
6. AI features
- AI chat and recommendations may use your profile context and health facts you authorize.
- AI outputs can be incomplete, incorrect, or outdated. Verify important information independently.
- Do not rely on AI for emergency, diagnostic, or treatment decisions.
7. Subscriptions & purchases
- Some features may require a paid subscription (e.g. monthly or yearly plans) purchased through Apple App Store or Google Play.
- Billing, renewals, refunds, and cancellations are handled under Apple’s or Google’s store terms and policies.
- Manage or cancel subscriptions in your Apple ID or Google Play account settings.
- Prices and entitlements may change; store listings control the current offer.
8. Intellectual property
The App, branding, UI, software, and related content are owned by us or our licensors. You receive a limited, non-exclusive, non-transferable license to use the App for personal use in accordance with these Terms. You retain rights to content you submit, and grant us a license to host and process it to operate the App.
9. Service availability & updates
- We may modify, suspend, or discontinue features (including maintenance mode or required updates) for security, legal, or operational reasons.
- You may need to update the App to continue using it.
- We do not guarantee uninterrupted or error-free service.
10. Third-party services
The App relies on third parties (e.g. cloud backend, push notifications, AI providers, app stores, health platforms). Their terms and privacy practices apply to their services. We are not responsible for third-party outages or policies.
11. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR HEALTH OUTCOMES ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE APP WILL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR USD $50 IF YOU HAVE NOT PAID.
13. Indemnity
You agree to defend and indemnify us against claims arising from your misuse of the App, violation of these Terms, or infringement of others’ rights, to the extent permitted by law.
14. Termination
You may stop using the App at any time. We may suspend or end access if you breach these Terms or if we discontinue the service. Provisions that by nature should survive (including ownership, disclaimers, and liability limits) will survive.
15. Governing law
These Terms are governed by the laws applicable in your primary place of operation for the App’s publisher, without regard to conflict-of-law rules, except where mandatory consumer protections in your country apply.
16. Changes
We may update these Terms. The “Last updated” date will change. Continued use after changes become effective means you accept the updated Terms where allowed by law. If you do not agree, stop using the App.
17. Contact
Questions about these Terms:
Use Profile → Contact Support in the App
Email: innovators@virtuoustechlogic.com