Privacy Policy

Healthive AI (package: com.virtuoustechlogic.healthiveAI)
Effective date: 17 July 2026 · Last updated: 17 July 2026

This Privacy Policy describes how Healthive AI (“we”, “us”, “the App”) collects, uses, stores, and shares information when you use our mobile application on Android and iOS. The App provides AI-assisted wellness and fitness insights. It is not a medical device and does not provide medical diagnosis or treatment.

1. Information we collect

Depending on how you use the App, we may process:

• Account & profile: name/nickname, email, mobile number, password (handled by our auth provider), date of birth, gender, avatar image, optional reference code / device identifiers you enter, language preference, and country-related settings.
• Health & fitness data (optional, with your permission): metrics synced from Apple HealthKit (iOS) and/or Google Health Connect (Android), such as steps, heart rate, sleep, weight, height, blood pressure, SpO₂, glucose, activity/workout data, and related measurements. You choose whether to connect a health source; you can disconnect in the App.
• App activity: food preferences and diary entries, fitness goals, medicines/supplements you log, daily check-ins, notifications preferences, subscription/purchase status, and in-app support messages you send.
• AI interactions: chat messages and prompts you send to the AI assistant, and generated recommendations/insights, so we can provide and improve those features.
• Device & technical data: device type/OS, app version, push notification tokens (FCM), connectivity status, crash/diagnostic signals, and limited device info needed for sync, updates, and security.

2. How we use information

• Create and manage your account and profile
• Sync and display health metrics you authorize
• Provide AI chat, recommendations, and personalized fitness/wellness insights
• Enable subscriptions and verify in-app purchases
• Send in-app and (if enabled) push notifications about health alerts or app updates
• Respond to support requests and maintain service reliability
• Enforce remote app configuration (e.g. maintenance mode, required updates)
• Comply with law and protect against abuse or security incidents

3. Legal bases (where applicable)

Where required (e.g. GDPR), we process data based on: your consent (especially for health data and notifications), performance of a contract (providing the App), legitimate interests (security, product improvement, fraud prevention), and legal obligations.

4. Health data — important notice

• Health data is collected only after you grant platform permissions and connect HealthKit / Health Connect.
• We use this data to show dashboards, sync history, and power AI features you use.
• The App does not replace professional medical advice. Always consult a qualified clinician for health decisions.
• You may revoke health permissions in system settings and disconnect the integration in the App.

5. How we share information

We do not sell your personal information. We may share data with:

• Infrastructure providers: cloud backends used to run the App (e.g. authentication, database, edge functions via Supabase; push via Firebase Cloud Messaging).
• AI providers: when you use AI features, relevant prompts and necessary context (such as selected profile/health facts) may be sent to configured AI services to generate responses. Keys are held server-side.
• App stores / billing: Apple App Store and Google Play for account, distribution, and subscription verification.
• Legal / safety: when required by law, or to protect rights, users, or the integrity of the service.

6. Storage, retention & security

• Account and synced data are stored in our cloud backend associated with your user account.
• Some data is cached on-device (e.g. local storage / Hive) for offline use and performance.
• We retain information while your account is active and as needed for legal, security, and operational purposes. You may request deletion of your account/data via in-app support (subject to legal retention needs).
• We use industry-standard safeguards (encrypted transport, access controls). No method of transmission or storage is 100% secure.

7. Your choices & rights

• Access or update profile information in the App
• Connect or disconnect HealthKit / Health Connect
• Control notification permissions in system settings
• Manage subscription through Apple / Google account settings
• Request access, correction, or deletion where applicable law provides those rights

Contact us through the in-app Contact Support feature to exercise privacy requests.

8. Children’s privacy

The App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps.

9. International transfers

Your information may be processed in countries where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change, and continued use of the App after updates constitutes acceptance of the revised policy where permitted by law.

11. Contact

For privacy questions or requests:
Use Profile → Contact Support in the App
Email: innovators@virtuoustechlogic.com
App: Healthive AI · ID: com.virtuoustechlogic.healthiveAI